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How to Fix SO Player Not Working [May 2022 Guide]

In this article, I will explain how to Fix SO Player not working problem. So, if you are facing a hard time using So Player then don’t worry below I have shared some common solutions to fix So Player not working issues in 2022.

When we talk about IPTV media players then there is one popular media player known as SO Player. As we all know people are now shifting from expensive live TV streaming services to IPTV services because of cheap pricing and in fact IPTVs provide more features and channels than most of the expensive live TV streaming services at a cheaper price.

So Player and Duplex IPTV are some of the most popular IPTV media players. I myself use an IPTV service with So Player and so far I am liking it a lot, there are so many IPTV users who use So player media player.

In the past few days I got tons of requests regarding So Player not working, however, after researching a bit I figured out how you can fix the SO Player not working issue. If you are also using So Player media player and if your So Player is not working then don’t worry here in this article, I will be sharing some ways to fix So player not working on firestick, Android TV, or Android smartphone.

Before I begin to tell you the solutions of fixing SO Player not working issue, well, let’s first discuss why is it not working and what are the causes.

SO Player Not Working

Why is SO Player Not Working or showing connection problems?




Well, the answer to the question of why is it not working is not direct because there can be a number of reasons behind the not working of SO Player on your device. Different users are getting different issues such as “Unable to authenticate with no allowed IP address”, however, there are some common solutions that you guys can try to fix So Player.

Below I have written some common solutions to some common So Player problems. You guys can give the below solution a shot and I believe your problem will get resolved, so now without wasting any further time let’s get started.

How to Fix SO Player Not Working issues

Now as I just said above there can be a number of reasons why SO Player not working on your device. I have written some of the most common reasons along with the solutions below.

1) Internet Connectivity Issue




This can be one of the biggest reasons why SO player is not working on your device, sometimes we can not figure out whether the internet is working or not, and if your internet is not working then you can not use So Player.

So, it is very important to have a working internet connection, you can check if your internet is working fine or not by going to the browser and opening any website, if the website is not opening that means there is some issue in your internet.

You can try changing the internet connection by connecting to different Wi-Fi and then try again, most probably after connecting to the different Wi-Fi your problem will get resolved. If the problem is still then try the below solution.

2) Turn Off VPN

I know there are many users who use VPN and there is no issue in using a VPN but it could be the reason why SO Player is not working on your device. VPN changes your IP address and I have seen in some worst cases that their complete account got flagged, so to be on a safer side try to turn off the VPN and then try using the So Player app again.




3) Re-install So Player

If the So Player is still not working after trying the above two solutions then don’t worry, there are some more solutions left. Sometimes what happens is that the apps get corrupted for some reason, and it might be the reason why SO Player is not working, so to fix this problem you have first uninstalled the current version of So Player and then download and install the So Player app again.

4) Update So Player




Developers keep pushing the updates to make the app work without any flaws. It is very important to install the updates on a regular basis. If you haven’t updated your So Player app for ages then I highly suggest you do it now. Using an older version of the app is not at all recommended and it might be the reason for not working So player on a firestick or any other device.




You can update So Player directly from the settings of your app or you can uninstall the current version of So Player and download the latest version of So Player from here.

5) Contact Support

Now if any of the above solutions are not working for you then the only option that is left is to contact the support center and get your issue solved asap. There might be some bug that is preventing the app to run smoothly. So, I highly recommend you to go to the help center page of SO Player and describe to them the issue that you are facing right now and I am 100% sure that they will help you in fixing your So Player issue.

Related Guide

SO Player Not Working: Conclusion

So, here in this article, I explained how to fix SO Player not working problem on your device. I tried my best to explain each and every solution to you in a very straightforward way. I hope the solutions that I described above will help you in fixing your So Player not working problem. If you are facing any other issues then do let me know by dropping a comment below.

If you are having some doubts or if you are stuck at any step then don’t hesitate to comment down below, I will try to solve your query as soon as possible.

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6 Comments

  1. I have had to reinstall the newer version of so player on my fire sticks. My streaming service says they updated soplayer for my smart tv, but now there is no program data. I now have no idea what is on each channel. How do I fix that?

  2. I had Gen2TV, which used soPlay for streaming, for almost 5 years with no problems at all. Until, early April 2022. Something happened to the system, I can get no live stream TV, TV shows are only giving the message, “no Data available”. Rumor on the internet is that SoPlay is on its way out. Im starting to think this may be the case.

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